Frequently Asked Questions
Everything you need to know about your LoveShackFancy favorites.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I find my perfect size?
Each product page features a detailed size guide to help you find the best fit. Since our vintage-inspired pieces vary in silhouette, we recommend checking the specific measurements for each garment.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs duties.
How should I care for my LoveShackFancy pieces?
To preserve the delicate lace, embroidery, and hand-dyed fabrics, we recommend professional dry cleaning or hand washing in cold water with mild detergent and laying flat to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.